Sundrops Nail Spot
- Hours:
Tue-Fri 10:00 a.m.-7:00 p.m.
Sat 10:00 a.m.-6:00 p.m.
Sun 11:00 a.m.-6:00 p.m. - Price Range: $$$
- Accepts Credit Cards: Yes
- Parking: Private Lot
- Wheelchair Accessible: Yes
- By Appointment Only: No
16 Reviews for Sundrops Nail Spot
Sundrops is unlike any other place in Phoenix. How do I know? I watched my fiance put together this place from the ground up. Every inch of texture and surface, every seat height and angle, every product and procedure was hand-selected to make the experience here unique. Yes, you can get a cheaper manicure in the neighborhood. And the spa at Camelback Inn is probably more luxurious. But you have to give the girl credit for her rookie appearance. Sundrops rocks...and it's getting better every day. Sanitation here is tip top. Product lines are refined. And services leave your nails fresh and clean. Cheers to making Phoenix's hippest neighborhood a little bit swankier.
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Based on these reviews, I scheduled my friend and I for the package mani/pedi deal they had going. They were unable to schedule us before 3:15, the next day, which was fine with me--I had said "any time." I think it's shady, however, that their special only lasts until 2:30 (which I found out after the services were rendered).
Until this point, I had a good time. They offered me iced tea (which was delicious), and my nail technician (she had a bit of an accent and was short) did a decent job. The place is gorgeous, really awesome lavendar mosaic tile throughout, very clean feel. My friend, however, was left with hangnails and polish on her skin/cuticle. It was almost as if I had tried to do it... only worse! She was really steamed, and I have to agree. If there isn't a standard in place, I really cannot frequent it at 60 bucks a shot.
Merchandise up front was waaaaay overpriced, almost as if it came from Electricladyland (don't waste your time) in the same plaza... huh.
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I hesitated for a very, very long time before I wrote this review. Mainly because it's apparent that the owner and her friends have given this place five-star reviews so I know it will be read, and probably not enjoyed. But, I'm an honest person, so here it goes:
I've been here twice, the first time because of yelp, and the second time because I couldn't really believe it wasn't five-star worthy and had to go back a second time.
I don't go to those chop shop nail places, so the places that I frequent are much like this place, and I really expect to get what I pay for. That being said, I really don't feel like I did. I've never ever had such a terrible chipping problem then I did at this place. I'm not sure if it's the top coat/base coat combination, or that 'quick-dry' stuff, or anything else but my manicure and pedicure did not last more than three days without looking so awful that I had to remove it. I had french done on my toes and the white tips would chip off in major chunks on the second day. It was unbelievable. And, I wasn't even doing anything that would cause the chipping! The manicure chipped by the next day.
So, the second time I thought maybe it was my fault, so I decided to go back. I had the same thing done. I put top coat on immediately when I got home. I put some more again on the second day and guess what? Major chipping issues. It was awful. Whenever I get my nails done, a manicure lasts AT LEAST five days, minimum, and my pedicures last at a minimum of 2 1/2 weeks - most of the time an entire month.
Also, my cuticles were unreal. I'm not really sure if they were even taken care of. I left with quite a few hangnails.
Yes, the decor is lovely. Very unique, well thought out. +1 for the decor and planning.
I feel bad that I had such a terrible experience with my mani/pedi not once but twice, because I truly feel that the owner has put in a lot of effort to make this place unique, but I really felt that I had to say something about the nails not being satisfactory.
Also - why are there so many people with only a few reviews on their yelp account reviewing this place? Sketchy.
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My mother, sister and I had mani/pedis. One of the cutest nail botiques I have seen but would have liked a larger polish choice. They also would not open bottles of standard OPI / Essie colors that they were out of. Service was very good and friendly and I received a very detailed mani/pedi. 5 stars for service, 2 for polish, 4 for ambiance (would have liked jets in the basins). So I am rounding out to 4 and hope next time they do better on the polish front.
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I've been waiting for the day that I would be able to go to a nail place in Arizona that resemebles something from New York or LA. I went with my friend and we had such a great time! The decor is gorgeous, the service is really good, the girls doing the nails are very nice. Just such a wonderful experience. The price is reasonable for such a nice place. I got one of the mid week specials, a diamond mani and island pedi for $48 :) The island pedi smelled so good!! It was a great get away for 1 1/2 hours. I can't wait to go back!
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Am I the only one who finds this place over priced and under whelming? They kept changing the price on me - even if the website says $20 - they will tell you it really means $40. (hidden charges BS)
Good concept, poor execution. RUDEST staff I've ever heard.
And I wrote "heard" because I heard them say negative things about several of the customers after they left. Are you kidding me??? I didn't even want to think about what they were going to say about me when I was gone.
The one star is for playing Legally Blonde 2 on a huge plasma tv while I was getting my nails done. That was dope.
Otherwise...boo!
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There is nothing I do not like about Sundrops. From the minute you walk in, you immediately feel like you are in a hip yet relaxing environment.
The first thing I noticed was the elegant and sophisticated decor, everything from the chandeliers to fresh flowers to the wallpaper. The front of the shop has tons of cute clothes and accessories that you can browse while waiting for your appointment or for your nails to dry. The staff is fun and entertaining, and makes the entire experience more enjoyable.
Each of the services has a clever description and makes you feel like you're really indulging yourself, but they are all affordable. Needless to say, I am a huge fan of this place!
Due to a high volume of people wondering why we don't have jets for our pedicure lounge, through research we have found that the typical whirpool chairs can be very harmful if not cleaned properly.
If the jets and screens are not properly cleaned then there can be very harmful bacteria found in those pedi chairs. Many cases of staph infections have been traced back to these type of chairs. For this reason we have made our own custom pedi lounge that is made with Porcelain sinks and we sanitze our sinks after each client and then disenfect with a hospital grade disenfectant.
All of our buffers and files are thrown away or given to the cleint if they wish. We pride ourselves on quality products used in our services and our sanitation. Many salons use cheap lotions that can be irritating to clients most of our products used on our menu are natural and some are vegan/organic.
We are very serious about our sanitaion standards and all of our technicians are licenced through the Arizona State Board of Cosmetology.
We hope you find our place a breath of fresh air in the millions of nail salons around Phoenix.
And as always we love feedback, we are a new business and constructive criticism is always welcome. This is how we will grow.
Thanks for everyone's support on yelp.
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Upscale nail boutique... I had to think about it for a while - other than the normal chop shop salons that I normally go to, I've only gotten mani/pedis at resorts that are ridiculously overpriced and usually don't even do as good a job as the chop shops i frequent...
So, after seeing the convenient location right in my neighborhood and the positive reviews that came before this one, I decided to give Sundrops a shot...
It was adorable inside - you can tell that a lot of thought was put into the design of this salon / boutique. They have really cute clothing, shoes, and accessories for sale. They also have several lines of polish to choose from including OPI, Essi, and more. They have great customer service and offer you water during your service along with recent magazines to choose from. I could tell that they follow strict sanitation guidelines which made me feel good as well.
They couldn't squeeze me in the first attempt, so I decided to make an appointment... this is probably your best bet. Also, I was going to book the 'petite pedi' and they warned me that this is a 30 minute treatment and does not include a soak. So, I bumped it up a bit (that soak was appealing to me) and wen tfor the 'Island Indulgence.' For $35, it was a treat... everything smelled delicious from the coconut milk bath to the cane sugar scrub and the lotion they massaged on my feet before polishing. I walked away feeling relaxed and happy with the decision.
I also noticed that you can have parties at this hot spot... which gets me thinking - yelp event? hmmm....
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My friend and I just went to sundrops and Loooved it! The place was so cute I would never guess I was actually in a salon. I got the Island Indulgance and it was wonderful. The scrub was absolutely relaxing. I enjoyed shopping in the front retail area while waiting for my treatment. Such cute stuff. They have great package deals and reasonable prices.
I wasn't offered something to drink which I would have liked. Other then that it was a wonderful experience and my friend and I will be back for sure.
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Finally! A nice, clean nail salon where I don't have to worry about a staph infection or have flashbacks to the Seinfeld episode about Elaine's nail salon experience. Honestly, I never get my nails done and I only get pedicures every once in a while since I haven't really found anywhere that's affordable and nice enough for me to patronize regularly. I may just have to make a bit of a lifestyle change now that I've found this place though.
The space is super cute without being too girly. My sister spotted the Ruffle Frame Shelf from the Brocade Home catalog when we first looked in the window. It's light and airy but elegant too. Instead of pedicure chairs, there's a long cushiony bench that stretches along the wall and individual sinks. It has throw pillows that you can use to make yourself super comfortable. The manicures are done at a long, tall bar with fresh flowers set up at each station. Both the pedicure and manicure stations face a large flatscreen TV that was playing an old movie when I was there. If you don't want to watch the movie, the music selection was pretty good too. A bit of Norah Jones, some Jenny Lewis, some Radiohead. There's also a little table at each pedicure station where you can keep your magazine or a drink.
Since they just opened a week ago, they're offering some pretty sweet deals. All services are half off except the package deals. Even without the 50% off, the prices are pretty reasonable. You can get a quick manicure or pedicure (no exfoliation) for $16 and $26 respectively. And so as not to leave out the men who like to have nice nails, they offer a MAN-cure ($15) or pedicure ($25) with the option of a buff or matte polish.
I opted for the Island Indulgence pedicure that included a coconut milk bath and cane sugar scrub. It smelled so nice that it took everything I had in me not to periodically contort myself in my work chair to sniff my calves. Now that's a good endorsement, no?
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Positives and negatives at Sundrop. First things first... I selected the Island Indulgence pedi and this was my first time here; I've never been to a chop shop and don't mind indulging in really high-end spas once or twice a year. For the remaining time in the year, I usually try to hit salons or nail spas such as this for pedi's.
Positive-The nail tech, Rakhil, was super detailed, which I appreciated. She spent a lot of time making sure that my toes were nearly perfect.
Negative-The soaking tubs for the pedi's do not have jets... so, the soak could not be appreciated and I wasn't all that jazzed about the products. The lotion used did smell fabulous as some other reviewer mentioned, but everything else was just average.
I thought that the price was more than reasonable for the service. The salon was super clean and everyone was fairly friendly. I'll probably keep up with pedi's here until I can find a spot with more bells and whistles, but where I can still get a pedi for under $50.
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I am determined to become a regular here - as much as my wallet can accommodate.
I ran across the Sundrops website by accident and thought it looked fun and would make for more of an amiable environment as opposed to many others I have frequented having fake dusty flowers, lots of mirrors strangely placed, and a cattle call of "stations" behind which sits a mute wearing a surgeon's mask over their face. The pedicure lounge and manicure bar are fantastic and designed with the patron in mind. The pedicure bar has a comfortable bench with a personal table top loaded with current magazines and a resting place for your beverage. Both areas face a large flat panel TV which plays old movies, with no sound unfortunately. An Affair to Remember was playing - who doesn't love a good ol' romantic movie like that? They play Top 40 music on the speakers, but it is quiet enough to still carry on a conversation. There is a boutique-like shopping area in the front and pictures of Old Blue Eyes and Miss Audrey in the back. The pleasant staff and the cozy environment make for a great experience.
I went for a pedicure and was offered water or tea and then browsed the polish colors. They offer three different brands in a variety of colors. The selection is not so much that you are completely overwhelmed, but enough so you can easily find something that suits your fancy. I made an appointment, but walk-ins are welcome.
The nail tech who performed my pedicure was Cherrie and she was fabulous! She was very nice, personable, and did a great job on my feet. I am EXTREMELY ticklish and warned her ahead of time since I can get a little squirmy when the buffin' gets goin'. There were only a few times where I was a little ticklish and it made me realize what a great pedicure should be like. She spent a lot of time and care and I really felt I was getting a quality service. Cherrie is amazing and I will be back to see her in the future.
You can sign up for the Sundrops Club on their website which entitles you to free chip repair within 3 days of service, free manicure on your birthday, and monthly e-mail specials. This visit I took advantage of the February special. They offer a special on a manicure, pedicure, and also a combo. The combo was priced $5 above buying them each separately, but it came with a free polish. They also offered a 10% discount on Valentine's Day. I'm a little skeptical of the free manicure because they list a value of up to $20 and the only service under $20 is the mini-mani which does not include a soak. My b-day isn't until September, but I'll be sure to ask if i I can throw in a few bucks to upgrade. They also offer to host parties there. I'm looking into having a bridal shower there and it looks like it will be a great venue.
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I love love love this place!! I would move in, if they'd let me. There is such a cool, clean, happy vibe about the surroundings. The nail tech that has done my nails & toes a few times is the best I've been to! (Sorry, I can't tell you her name because I need to see her :) ) The only problem I have is that I always end up buying something super fabulous from the retail area they have. Arrive a little early & shop before your paws are wet!!
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I really like this place. It is a little more than I would usually pay... but the old saying 'you get what you pay for' holds true in this case. Normally my manicures start to fade away after about four days, but it has been a week or a little over and my nails still look great. The salon is clean and the staff is very nice. I also like the unique way they designed the interior... very cool.
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Aftre reading the reviews I thought I would give the place a try. I have been desperatly looking for an alternative to the normal "chop shops" i frequent. My first impressions... the staff is friendly, the place is clean, and they offer good services.
To be honest when I first read the menu, I felt overwhelmed. But once I sat down and focused I really liked the way it was written. They offer tons of options. I opted for the Down N' Dirty pedi. IT WAS AMAZING!! My tech worked so hard on my feet-they were bad.
I know the other reviewer complained about the antiseptic but I actually enjoyed it. They actualy follow what they preach-sanitation. I find it to be a relief that there is finally a nice place to go to where people are nice and I am getting quality services. I don't mind paying a little extra for some extra TLC and quality product used on my hands and feet.
I am looking forward to going back and I am eyeing the therapy services-they look amazing. FYI: my polish was fine.
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